Your Panel is an ITI Concord Express
Arm: [2] Stay + Code, or [3] Away + Code
Disarm: [1] Off + Code
Check Faulted Zones: Press [*] Status
Smoke Reset: [1] + Code to silence alarm, then [1] + Code again to reset the smoke detector
Change Code: To change the MASTER CODE,  Enter the programming menus by pressing [9] + the current System Master Code. Press [1][1][0]. Enter the desired 4-digit System Master Code, then press [#].  Press ‚ [*][4][#] to exit the programming menus.
To change a USER CODE,
  1. Enter the programming menus by pressing [9] + System Master Code.
  2. Press [1][0] nn [0] where nn is user 00 through 15.
  3. Enter the desired 4-digit code, then [#].
  4. Press ‚ [*][4][#] to exit the programming menus.
Delete Code:
  1. Enter the programming menus by pressing  [9] + System Master Code.
  2. Press [1][0] nn [0] where nn is user 00 through 15.
  3. Enter the System Master code, then [#].
  4. Press ‚ [*][4][#]  to exit the programming menus.
Chime On/Off: [7] + [1]
Bypass Zones:
Indirectly: [2] Away + Code + # or [3] Stay + Code + [#]
Directly: [#] + Code + Zone Number
Power Down Panel: Pull one wire off battery. Then unplug the panel transformer if you know where it is.  It is a beige box plugged into a nearby power outlet.  If you can't find it, then disconnect wire on far left terminal on terminal strip (terminal 1).
User Manual, Install Manual

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